You Asked, We Answered
WHAT STYLES OF JERSEYS CAN YOU DO?
We can do 100% custom, fully-sublimated v-neck, round neck, two-button, and full-button jerseys.
WILL I REALLY GET MY JERSEYS IN THREE WEEKS OR LESS?
Quick answer, yes. Keep in mind though that the three-week clock starts once mockups are approved and payment is made.
HOW DOES THE ORDERING PROCESS WORK?
We keep it pretty simple. The way it normally works is you send us 2-3 pictures of jerseys you like. This can be a picture of an actual jersey or a mockup from another supplier. We just need something to get an idea of what you like. From there, our designers will create new mockups with your colors and logo. Once you approve the mockups you send us your order details, sizes, numbers, names, etc. From there we will send you an invoice via Square. For orders $1,200 and less payment in full is required at the time of order. For orders over $1,200 a 50% deposit is required at the time of order and the remaining 50% balance is due before jerseys ship. Once payment is made the two-week clock starts. From there we will send you a print layout to approve. This will show exactly how all of the jerseys will print including sizes, numbers, names, etc. You will give approval once you confirm the sizes, numbers, and names are correct. Once that is approved then we will send you a test print to approve. A test print is where we actually print a jersey onto the material (but we don't cut and sew it) so you can see how the colors will actually look once printed. This is also one last time to make sure the team name and logos are correct. Once we have approval on the test print your order is ready for production. Production goes like this, first the jerseys are printed, then they're cut, then they're sewn. The amount of time this takes depends on the type of jersey (a full-button will take longer than a v-neck for example) and the quantity. Most of the time this process takes 7 days or less. From there your order is ready to ship. Depending on where you're located normal shipping time is 3-5 days. All orders are shipped via DHl or FedEx with tracking.
WHAT IF MY ORDER IS WRONG?
While we don't do returns or refunds, if we make a mistake we will always make it right. If you make a mistake we'll work with you to get it fixed too. Most of the time a if mistake is made can be corrected within a few days.
WHAT IF I NEED MY JERSEYS SUPER FAST?
We can't always guarantee it but there are times when we can get your jerseys in 7-10 days. Of course, there will be a rush charge which depends on the order and you will need to get rush approval prior to the order being accepted. If we commit to it then you'll get your jerseys on time. If we can't do it we'll tell you that upfront.
WHERE ARE YOU BASED OUT OF?
We are located in Dallas-Fort Worth, Texas.
WHAT IF I ADD A PLAYER AND ONLY NEED 1-2 JERSEYS?
No problem. Under normal circumstances, there will be a minimum order charge of $20-$40 mainly to cover the cost of shipping but there are times we can piggyback your jerseys on another order and do them without charging the minimum order charge.
DO YOU HAVE SAMPLES I CAN USE TO SIZE WITH?
We do. We have one set of sample jerseys that include one of each size from YXS-AXXL. If they are available we can send them to you for $225, $25 for Priority Mail shipping and a $200 refundable deposit. You can keep them for 7 days and once you're done you send them back. Once they are received back your $200 deposit will either be refunded to you or credited to your order, it's up to you.
HOW DO I PAY?
Most of the time we require payment-in-full at the time of the order, but for really large orders and for leagues we do 50% at time of order and 50% upon delivery. Normally we will send an online invoice to pay but we will also take league checks.